Critical Care Form

Urgent Care Services

When sudden illness or injury affects your pet, our urgent care team is ready to help.

If your pet experiences a sudden health emergency or is injured in an accident, rapid treatment is critical. That’s why our staff is trained to provide the urgent care services your pet needs. By offering both standard and urgent care at our facility, our staff is better equipped to provide consistency of care by vets already familiar with your pet and its health history.

We ask that you call and notify us, if you can do so safely, that you are on your way with an urgent care case. This allows us to ask you some vital questions about your pet’s condition and helps our staff better prepare for your arrival.

In an emergency, we’re here for you

Dealing with a sick or injured pet is stressful. We’re here to help any way we can. When you arrive, we’ll escort your pet quickly and safely to an exam room. We may need to ask you some brief questions about your pet’s illness or injury, as your responses can help us make critical treatment decisions. We will always keep you informed of any tests or procedures we need to perform to diagnose and treat your pet.

Our sister clinic, Richmond Road Veterinary Clinic, is open to our patients 7 days a week. Saturday and Sunday hours are from 8AM-6PM. Our unique, local partnership allows our patients to be examined and treated at their facility, just like here at Tates Creek Animal Hospital.

We partner with two vet hospitals for after-hours emergency care

We understand that health emergencies don’t just strike during business hours. To help us better provide around-the-clock care, we refer after-hours emergency patients to two area veterinary hospitals with whom we partner regularly. Each is staffed by skilled vets, technicians, and support personnel, and each offers a full range of diagnostic, treatment, and surgical services.

Bluegrass Veterinary Specialists + Animal Emergency
1591 Winchester Road, Suite 106
Lexington, KY 40505

150 Dennis Drive
Lexington, KY 40503

Euthanasia Services

The choice to euthanize a pet is difficult. We’re here to help you through it.

Making the decision to humanely euthanize a pet is hard and can take a devastating emotional toll on you. That’s why we stand committed to handling this procedure with the utmost care and dignity, as if your pet were one of our own.

What can you expect at a euthanasia appointment?

We understand how hard it is to say goodbye to a beloved pet. For this reason, we have set aside a quiet room to perform the procedure and make every attempt to schedule these appointments at times when the hospital is less busy.

When you arrive, our staff will review the procedure with you to address any questions or concerns you may have. We will also consult with you about the disposition of your pet’s remains.

You have the choice to be present during the euthanasia procedure but are not required to do so. Regardless of your decision, you will be allowed quiet time following the procedure to say a private goodbye to your pet.

Pain Management

Effective pain management improves your pet’s quality of life.

We are committed to providing effective pain management to all animals in our care. Pain management improves your pet’s quality of life, reduces recovery time, and improves overall health outcomes. At Tates Creek Animal Hospital, we follow the pain management guidelines established by the American Association of Feline Practitioners and the American Animal Hospital Association.

Our fully stocked pharmacy provides a broad array of medications, including those for pain management. Our skilled staff stays updated on advances in both steroidal and non-steroidal pain relievers and monitors the latest published research for promising new treatments.

Effective treatment of pain demands more than prescribing medications. That’s why we explore all pain management options, including emerging and alternative therapies, and provide adjunct care like heat and cold therapy, exercise and rehabilitative care, and advice on diet and weight management—all of which can reduce your pet’s discomfort and improve overall recovery.

An Informed Owner is a Pet’s Best Advocate

When creating a pain management plan for your pet, we rely on a very special resource—you. Nobody knows your pet’s habits and behaviors better than you do. That’s why we ask owners about a pet’s usual behaviors and any warning signs (like stiffness or reluctance to exercise) that might be a red flag that your pet is experiencing discomfort. We then use the information you give us, both to pinpoint the cause of your pet’s pain and to offer effective relief.

If surgical treatment is indicated, we carefully create a pain management plan for during and after the procedure so your pet may recover quickly and comfortably. Your pet’s comfort is important to us and we make a priority of handling each patient with gentleness, respect, and care.


Our dedicated surgical suite allows our vets to perform many common procedures on-site.

Our veterinarians are equipped to perform a broad range of common surgical procedures that your pet may need—and for procedures that require a specialist, we partner with special surgery centers and help with the referrals. Our dedicated surgical suite is equipped with the latest tools and technologies in veterinary medicine, and our staff of skilled technicians is experienced in providing post-surgical care to animals in need.

  • Spaying and neutering
  • Pyometra surgeries
  • Removal of growths or foreign bodies
  • Splenectomies
  • Amputations
  • Bladder cystotomies
  • Anal sac removal
  • Caesarian sections
  • Orthopedic surgeries including spinal surgery, ACL repairs, and fractured/broken bone repairs
  • Ectropion/entropion and “cherry eye” surgeries
  • Perineal urethrostomies (PU surgery)
  • Biopsies
  • Ear hematoma repairs
  • GDV, also known as twisted stomach or gastric torsion procedures.

Pre-surgical Testing

Before performing a surgical procedure, we will likely recommend certain blood tests, imaging studies, or heart tests (ECG/EKG) for your pet. These will help us determine your pet’s ability to withstand surgery, guide surgical intervention, and reveal any underlying health problems that could affect the outcome of the procedure.

Surgical Monitoring

We will also discuss with you the risks of the procedure, as well as any risks related to anesthesia or postoperative care. During all surgical procedures, your pet’s vital signs (including heart rhythm, heart rate, respiration, temperature, and blood pressure) will be carefully monitored for safety.

Post-surgical Follow-up

After the procedure, a member of our staff will talk with you about how the surgery went. While your pet recovers in our facility, our staff will keep you informed of your animal’s status and progress. Before discharge we will provide you with detailed after-care instructions and will schedule any follow-up appointments that may be needed. If you have any questions, we will let you know whom to call, both during and after business hours. After discharge, one of our vets will call to check on the progress of your pet’s recovery, and to address any questions of concerns you may have.